Email Things I Hate

I should probably add this to my Interaction Preferences entry, but I’ll throw it in here for now.

In the last week or so I’ve been running across some particular email things I absolutely hate:

  • Don’t send me an email and then show up before the email arrives in my inbox to discuss the contents of that email. Give me at least 15 minutes to receive, read, and digest what you’ve sent before incurring further conversation on it.
  • Don’t send me an email with half of your response then come tell me the other half in person. Send me the whole response - with all of the required details and context - so I don’t have to mentally assemble the complete response and somehow get that filed for later reference.